Australian Forensic Cleaning | Water Damage Remediation Specialists
Water damage restoration procedures are dependent on the class of water loss. Water damage is classified in 4 different classes, contingent on the level of exposure to water and moisture.
The first, and less severe of the classes is Slow Evaporation Rate. This category is classified as a room or area only partially affected by water damage, or as an area with lower permeance porosity materials such as ply or concrete.
The second class, Fast Evaporation Rate, indicates a significant amount of water that has flowed into the damaged area and affected areas are medium to high porosity such as carpet, gypsum wall sheeting etc.
A Class 3 water intrusion is the Fastest Evaporation Rate. This category is indicated by the greatest absorption rate into materials, resulting in the highest potential rate of evaporation needed after the bulk of the water is removed. A Class 3 water damaged property is likely to have part or most of the structural elements and surfaces such as ceilings, walling and carpet damaged. It is not uncommon for the water to have come from overhead, resulting in virtually the whole area being saturated.
The final water damage restoration category is a Class 4 Speciality Drying Situation. The Class 4 water instruction results in the majority of the moisture being trapped or bounded within the building materials and assemblies with very low permeance levels such as hardwoods, plaster, brick, concrete and masonry. In the case of Class 4 water damage, the premises will require specialised drying method, longer drying times, or substantial vapour pressure differentials. Extraction equipment is brought into the home to physically remove any freestanding water.
Forensic Cleaning is a highly specialised cleaning and remediation disciple which requires technicians to undergo in-depth training and continuous on-the-job learning to ensure all biohazard and pathogens are removed
Our Five-Step Water Damage Remediation Process
An Immediate Response to Your Call
Our highly trained remediation experts answers your call 24/7. We ask for basic information including a description of the problem and contact information for your insurance provider.
Thorough Damage Inspection
One of the first steps in water damage remediation involves a thorough property inspection. Our technicians pinpoint all sources of water with infrared cameras and determine the extent of damage with specialised moisture readers. We then report our detailed assessment to you.
Sharing Our Plan of Action
No client should ever be surprised by the process. That’s why we take the time to explain all plans of action, including cost estimates. If we have to remove baseboards, tear out drywall and dispose of wet insulation, you know in advance. If we can save carpet and recover furnishings, you understand your options.
Water Extraction, Drying and Dehumidification
We remove water from your property with a full arsenal of industry-proven water extraction equipment. After our pumps, vacuums and line truck mounts have done their job, we take care of the drying process with sublimation techniques, air movers and dehumidifiers. Our teams also address mould inspection and remediation.
Specialised Clean Up and Sanitising
Once everything is thoroughly dry, we begin the clean up. We sanitise surfaces and porous materials with appropriate techniques and antimicrobial products. Carpets come back to life with deep steam cleaning, air scrubbers restore a fresh atmosphere, and even soaked belongings can often be recovered with our specialised and proven cleaning methods.